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Neptune Hotels Resort, Convention Centre & Spa

Mastichari Kos Kos Island 85302

Hotel Amenities

Hotel Amenities

Express check-in


Water park

Number of outdoor pools - 4

Babysitting or childcare


Fitness facilities

Children's club

Indoor pool

24-hour front desk

Turkish bath/Hammam


Family Friendly Amenities

Water park access (complimentary)

Outdoor pools

Indoor pool

Children's pool


Supervised childcare/activities (free)

Free Wi-Fi

Outdoor tennis courts

Children's club (free)

Snack bar/deli


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking

Room Amenities

Free toiletries

Balcony or patio


Blackout drapes/curtains

In-room childcare (surcharge)


Satellite TV service



Coffee/tea maker

Daily housekeeping

Private bathroom

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.

Nearby Things to Do

Outdoor tennis courts and a water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Snorkeling on site

Miniature golf on site

Hiking/biking trails on site

Tennis lessons on site

Volleyball on site

Beach volleyball on site

Windsurfing on site

Mountain biking on site

Yoga classes/instruction on site

Pilates classes on site

Playground on site

Racquetball/squash on site

Spa Services

Neptune Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Number of treatment rooms 11

Couples treatment rooms

Manicures and pedicures

Body treatments

Body wraps

Facial treatments

Body scrubs

Aromatherapy treatments

Thalassotherapy treatments

Hydrotherapy treatments

Ayurvedic treatments

Hot stone massage


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Accessible bathroom

Roll-in shower

In-room accessibility

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Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at 2 AM

Special check-in instructions:

A tourism tax ranging from EUR 0.25 to EUR 4 per accommodation per night will be applied on all stays starting on January 1, 2018 and is collected at the property. For more details, please contact the property using the information on the reservation confirmation received after booking.


Check-out time is noon

Payment types

MasterCard American Express Diners Club Card Visa

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.


Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.


You'll be asked to pay the following charges at the property:

Tourism fee: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Late check-out fee: EUR 50.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

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